Is there a fee for using the Castlemountains egreetings?
The forwarding of any pages or egreetings from this site is FREE. Enjoy!

If my email address has changed, what do I do so I still receive your newsletters?
Please email claudie1@telusplanet.net with both addresses, and have the subject line read "change of email address".

Why do I get a "server busy error" message?
This is probably during the peak usage time. It is only temporary. Please try again later.

Why is my message undeliverable?
There are two possible answers to this question. The most common cause of this error is a mistyped email address or an email address with illegal characters in it (+, -, ", etc.). If the address is correct it may be that the host of your friend's email address isn't accepting mail from us. Please contact them.

How Long Will it Take for my greeting/funpage to be sent?
Most referral mails are sent within 5-10 minutes.

Why is there no sound on a certain fun page; what is wrong?
--Make sure you have the newest version of your web browser.
--Make sure your web browser is configured to play .midi files.
--If problem still continues,
please email claudie1@telusplanet.net the page URL.
You will not receive a response, but we will look into the problem.

Why is there an x for a certain greeting (picture does not display) or jigsaw puzzle not loading; what is wrong?
--Make sure you have java enabled on your web browser.
--Make sure you have java module installed on your web browser.

Why am I not receiving greetings that my friends sent me?
Your Internet service provider may not be accepting mail from us.
Please contact them.

How do I Unsubscribe from a newsletter?
Simply follow the link at the bottom of the newsletter we sent you,
and enter your email address in the field specified.
You should receive a confirmation email of the unsubscription.